Smart Way Services Inc. d/b/a Zoofilist Privacy Policy

Effective Date: February 1, 2026

We value your privacy. This Policy explains how we collect, use, and share information. By using Services, you consent to the practices described in this Policy.

Information We Collect

From You

• Name and contact information
• Pet details (health and behavior information — sensitive)
• Payment information (processed via Stripe)

Automatically Collected

• Device and usage data
• Geolocation data (with consent for matching, app flows, and photos)

From Third Parties

• Background checks (including criminal records — sensitive)
• Service vendors

How We Use Your Information

• Facilitate connections
• Process payments
• Improve Services (including ADMT assessments for suggestions)
• Comply with legal obligations

Pet Photos: Shared only with consent (via in-app checkbox for online posting by PSPs). PSPs may use anonymized pet photos on in-app profiles to build trust, with owner consent and opt-out options. Owners understand and consent unless opted out.

Information Sharing

• With PSPs and owners for booking purposes
• With vendors (Data Processing Agreements limit use — no selling or renting of data)
• As required by law

No liability for vendor breaches if Data Processing Agreements are in place and reasonable oversight is maintained.

Data Security & Retention

We use secure methods and data minimization practices (e.g., deleting home access details post-service). Though complete security cannot be guaranteed, we implement reasonable measures including encryption and audits. We are not liable for breaches beyond negligence.

Cookies

Smart Way Services Inc. uses cookies to enhance your experience, monitor website traffic, and personalize services. You can disable cookies in your browser settings, though some functionality may be limited.

Your Rights

• Update or delete information via support
• Access, correct, opt-out, or limit Sensitive Personal Information (e.g., geolocation) via request form
• No discrimination for exercising privacy rights
• Appeal decisions related to ADMT assessments

Changes

Updates to this Policy will be posted with notice.

Supplemental California (CCPA/CPRA) Notice

• Categories: Identifiers, geolocation (sensitive), inferences
• Sources: You and vendors
• Purposes: Matching services
• Sharing: Vendors (no sale unless related to advertising)
• Rights: Know, delete, correct, opt-out, limit Sensitive Personal Information, ADMT appeals

Requests may be submitted via form. Assessments are conducted for ADMT as required. No liability for rights requests beyond good faith efforts.

Supplemental Texas (TDPSA) Notice

Similar rights apply, including sensitive data notices and opt-out options.

Indemnity

Users agree to indemnify Smart Way Services Inc. for claims arising from inaccuracies in their submitted data or improper sharing of information.

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